Frequently Asked Questions
Room temperature: Store in an airtight container for up to 7 days (do not refrigerate).
Freezer: Wrap individually and freeze on delivery day for up to 1 month. To reheat, bake at 180°C for 7 minutes, or until warmed to your liking.
Yes, you can freeze and reheat your cookies!
Freezer: Store up to 1 month.
To reheat:
- From room temperature: 20 seconds in the microwave, or 2 minutes in a preheated oven at 180°C.
- From frozen: Bake in a preheated oven at 180°C for 7 minutes.
Our cookies are made on shared equipment in a kitchen that processes wheat, dairy, eggs, soy, sesame, peanuts, and tree nuts. While we take great care to prevent cross-contamination, please note that we are not an allergy-free bakery. If you or your recipient has a severe allergy, please don’t hesitate to reach out to our team with any questions or concerns.
We take pride in using only high-quality, real ingredients—nothing you can't pronounce or recognize, and no preservatives. You can find the ingredients for each cookie on the product page.
We bake each order fresh, just for you. Your cookies will be baked and shipped every Thursday. To ensure you receive the freshest cookies possible, all orders placed before Thursday will be held and shipped on that day. Once your cookies leave our kitchen, delivery will take an additional 1-2 business days to arrive at your doorstep.
Once your cookies leave our kitchen on Thursday, delivery will take an additional 1-2 business days to arrive at your doorstep. You will receive an email with a tracking link once your order has been processed and is on its way. While we do our best to deliver your order within 2 business days, the mail carrier may experience unexpected delays.
We only ship our cookies within The Netherlands, using PostNL as our trusted carrier.
All available shipping options and pricing are displayed at checkout, based on your delivery address. Shipping costs are free over €30 and €3.95 under €30.
We are unable to prioritize orders, as we fulfill them on a first-come, first-served basis. If you need your cookies sooner, please contact us at hello@vashdailybakes.com.
You can only make changes to your order if you contact us via hello@vashdailybakes.com at least 72 hours before our baking and shipping day on Thursday. After this time, we are unable to process any changes.
We are committed to delivering the highest quality and freshest products to our customers.
Due to the perishable nature of our products, we cannot offer returns, exchanges or refunds. However, we are committed to resolving any valid concerns regarding the quality, damage, or errors with your order.
If you experience any issues with your order, please email hello@vashdailybakes.com and let us know. We’ll do our best to resolve the situation.
You will receive an email confirmation as soon as your order is placed, followed by another email with tracking information once your order is being processed for shipment.
If you don’t see the confirmation email, please check your spam folder and add hello@vashdailybakes.com to your safe senders list.
We're here to make things easy for you! For questions, please email hello@vashdailybakes.com, and our team will get back to you within 24-48 business hours.